Overview
We accept returns for defective products only, we don’t accept exchanges. Defective products will be replaced with a new, working version of the same product.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@pedalemporium.com and send your item to the from address on your invoice.
Need help?
Contact us at sales@pedalemporium.com for questions related to refunds and returns.